Public Safety Tips

  • Always have a fire escape plan for your home so every member of the family knows the designated place to meet. After everyone is at the meeting place, go to a neighbor's house to call the fire deparmtent.

  • Once you escape safely from your house, never go back for anything.

  • Have smoke detectors installed where people sleep and on each level of your home as a minimum. It is recommended that a smoke detector be placed by the laundry and furnace rooms. If your smoke detectors are battery operated, you should change your batteries when there is a time change, or twice a year.

  • Carbon monoxide (CO) detectors should be used in addition to smoke detectors if your home uses gas appliances or you heat with other than electricity. Follow the same guidelines as for smoke detectors when placing the devices and changing batteries.

  • Always keep matches, lighters, fuels and other dangerous items away from children and stored in a safe place. Remember the best way to fight a fire is to prevent it!

  • Avoid leaving food to cook unattended!

Fire Education

We provide free: fire education, awareness and prevention training sessions to our community. Typically these are offered to surrounding daycares, grade schools, home school groups and civic clubs.

Help Us Out

  • In order to aid the fire trucks and other emergency personnel when responding to your residence or business, ensure that your street number is properly visible from the street. City of Collegedale residents can refer to Municipal Ordinance 16-114


Frequently Asked Questions

  • Q: Do you provide station and fire truck tours?

    A: Yes, we offer station and fire truck tours for groups of any size. We kindly request that you schedule your tour in advance since we are a volunteer fire department, and there may not always be someone available at the station for unexpected visits.

  • Q: What services does the fire department provide?

    A:We provide a range of services including fire suppression, emergency medical response, technical rescue, public education, and community outreach.

  • Q: Can the fire department provide a fire truck at our event?

    A: We can consider providing a fire truck at your event with advanced notice and if we determine that the event is appropriate for our attendance. Please contact us at J.hjerpe@tricommunityfire.com to discuss your event and request further information regarding our participation.

  • Q: What should I do if I see a wildfire or smoke in my area?

    A: If you see a fire or smoke in your area, dial 911. Follow evacuation orders if issued and stay updated on local news and alerts.

  • Q: What is the ISO rating of the fire department, and what does it mean?

    A: Our fire department holds an ISO Class 3 rating, which is a significant achievement indicating our high level of fire protection services. ISO (Insurance Service Organization) ratings are used by insurance companies to assess risk and set premiums. A lower ISO rating, such as Class 3, typically translates to lower insurance costs for homeowners and businesses within our service area. This rating reflects factors such as the minimum number of active personnel, their training level, firefighting capabilities, water supply, and equipment quality. Achieving and maintaining a Class 3 rating demonstrates our ongoing commitment to providing exceptional fire protection services to our community.

IMPORTANT: We are an Emergency Services agency and if we are needed during your event or tour, the emergency will be our priority and you will be required to leave the facility. Thank you for understanding.